Are you up for helping out your neighbours in need?

Your responsibilities when supporting a person isolating

• If you have any symptoms of coronavirus such as fever, sore throat or cough then do not agree to assist any self-isolated or vulnerable individual.
• Use telephone contact to agree what errand is required and confirm to them that you will not be able to enter their home. Tell them your name as they will have had an email from us telling them who will call and they will then know you are genuine.
• When you arrive at the persons home, sanitise your hands
• Notify them you have arrived by knocking the door or ringing the doorbell and never enter a person’s home
• Leave items and receipt on the doorstep, step back at least 2 metres and wait for the door to be opened for the items to be collected
• Request the person retrieves the shopping and leaves cash on the doorstep
• If they need change, ask them to close the door and put their change on the doorstep then step back. Please make sure you carry change.
• Avoid any personal contact such as handshakes, but feel free to chat as long as you stay 2m away.
• When you leave a person’s home, sanitise your hands

Completing errands

• Be cautious of crowded retail stores and pharmacies and shop sensibly.
• If using your car to deliver items then keep your car clean and disinfect the most used surfaces such as the steering wheel, gear stick and door handles.
• If using public transport, ensure that you minimise where possible what surfaces you touch and sanitise your hands wherever possible before and after taking any public transport.
• Use common sense and never put yourself into an environment where you feel there is a risk to yourself or others.